Cable TV/Broadband Line Technician

As a Cable TV/Broadband Line Technician (Field Technician), you will be primarily focused on installations and line maintenance of our cable broadband services. You’ll drive a company van, go to customer homes, and represent PogoZone every day to our customers. You’ll perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, system amp maintenance and balancing, and system noise mitigation.

Job Duties:

  • Creates customer drop installations (exterior and interior) complete from tap to terminals on customer equipment in customer premise locations; installs modems and IP TV services at customer premise locations.
  • Performs new connects, reconnects, and disconnects; installs and/or removes converters and additional outlets and performs upgrades and downgrades of service.
  • Analyzes signal quality and ensures acceptability of service delivered following installation.
  • Works with connectors, fasteners and wire and uses hand tools.
  • Uses customary CATV hand and power tools in performance of job duties.
  • Reads signal levels through use of meters; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
  • Maintains proper amp balance of the cable systems to ensure optimal system performance throughout the various seasons.
  • Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
  • Able to properly use a DMM or like to device to check for “open” or “short” on line as well as AC and DC voltages.
  • Reads general drop system layouts from blueprints and completes proper system and customer paperwork.
  • Informs customers of Federal, State and Company policies as they pertain to them.
  • Drives Company vehicles, including bucket trucks while performing job duties; Ensures proper vehicle upkeep and maintenance.
  • Generates additional revenue by offering additional product options to customers.
  • Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.

Core Skills:

  • Excellent communication skills, both written and verbal.
  • A desire to help people.
  • Ability to work in high or tight spaces.
  • Knowledge of Windows based computing.
  • Knowledge of VoIP systems.
  • Knowledge of Email protocols and various Email Clients.
  • Excellent trouble shooting skills.
  • Solid understanding of general IT concepts.
  • Valid driver’s license: satisfactory driving record required.
  • High School Diploma or GED Required; 2-year technical degree, trade school, or equivalent experience preferred.

Physical Requirements:

  • Frequent lifting and physical handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Reporting:

  • Reports to the Operations Manager.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k
  • Paid Time Off (PTO)
  • Paid Sick Time Off
  • Paid Holidays

Interested in Working With Us?

Please send your resume and cover letter to the following: employement(at)pogozone.com

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